Advance Exchange: 1/2 inch pin for 5/8 inch
If you purchased one of our BOLT Receiver locks and ordered a model with a 1/2" pin but actually require the 5/8" pin instead, we can do an advance replacement exchange: We will send you the 5/8" receiver pin, together with a pre-paid return label for the 1/2" pin. This saves you from having to return the entire lock.
Upon receipt, simply put the 1/2" pin back into the box, tape it closed, and apply the prepaid return label over the existing address label on the outside of the box.
The $14.99 includes shipping both ways, and a $7 core charge (to make sure you return the other pin)
It is IMPORTANT that the pin you are returning to us has NOT BEEN USED
Once we receive the 1/2" pin back from you, the $7 core charge will be refunded to your credit card or PayPal account.